Whats the real-time, event-based customer journey? Microsoft has now added many new features to the marketing module with the realtime marketing. The whole feature is still in preview but can already be installed on the environments. Previously, the marketing was always designed for segments, now real-time events can also be used. As an example for an realtime Event, you can trigger on the creation of an contact. In this blog post I would like to show you the installation of the preview and the creation of a real-time customer journey. How to install the preview First of all, you have to open the marketing app on your environment. There you have to select the item 'Settings' in the navigation menu. Then you can open the item 'Versions'. If you select…